Battle-Tested Systems

Order Management Systems

Order management systems that track inventory, process shipments, manage customer communications, and handle returns. Built to handle high-volume operations with seamless shipping and warehouse integration.

Explore Order Management Systems

Why Automate Order Management?

Time Reduction

Faster order processing

Accuracy

Improved fulfillment

ROI

Strong returns

Hours Saved

Monthly time savings

Order Management Systems Suite

Order Lifecycle Status Tracking

Complete order visibility

Comprehensive order tracking system that monitors orders from placement through shipment, maintains real-time database synchronization, and feeds customer service chatbot with current order status information.

Full Lifecycle Monitoring: Tracks orders from initial placement through shipment completion with ShipStation API integration and automated status updates
Intelligent Database Management: Google Sheets integration with duplicate prevention, item detail aggregation, and tracking information compilation
Chatbot Integration: Real-time order status data feeds customer service chatbot, enabling instant order lookup and tracking responses

End of Day Unshipped Orders Tracking

Fully automated

Daily shipping performance monitoring with ShipStation API integration for order status tracking, historical logging, and performance alerting.

ShipStation API Integration: Real-time monitoring of orders awaiting shipment with automated daily count compilation
Historical Tracking: Google Sheets logging for performance trend analysis and capacity planning insights
Business Impact: Complete visibility into fulfillment bottlenecks with daily performance alerting

Automated Pick List Generation

Warehouse efficiency

Generates pick lists twice daily from ShipStation orders - morning arrival and after lunch. Categorizes orders by type (backorder, restock, MTO, standard) and creates mixed or channel-sorted formats.

Order Categorization: Sorts orders into backorder, restock, made-to-order, and standard fulfillment categories
Format Options: Creates pick lists sorted by mixed orders or separated by sales channel for warehouse efficiency
Time Savings: Automatically distributes pick lists to warehouse team, reducing manual preparation time

Wholesale Unshipped Scorecard

B2B optimization

Automated wholesale order monitoring system with ShipStation filtering, payment status verification, and real-time B2B fulfillment visibility.

B2B Filtering: ShipStation wholesale order filtering with automated payment status verification
Real-Time Tracking: Google Sheets scorecard generation with wholesale fulfillment visibility
Relationship Management: Enhanced B2B customer service with streamlined wholesale operations

Intelligent Return Processing

Automated Categorization

Comprehensive return management system that monitors ClickUp forms, processes returns across all platforms, tracks reasons and refunds, and maintains databases for pattern analysis and inventory optimization.

Automated Form Processing: Monitors ClickUp return forms with real-time processing, status tracking, and automatic logging to Google Sheets
Cross-Platform Management: Processes returns from Amazon, eBay, Etsy, Faire, and direct sales through unified workflow with platform-specific handling
Return Analytics & Automation: Tracks return reasons, refund amounts, and product issues while automating approvals, refund processing, and inventory adjustments
Pattern Recognition: Identifies problem products and return trends, generating actionable insights for inventory and quality optimization

Fraud Detection Systems

Pattern Recognition

Advanced fraud detection system using pattern recognition to identify suspicious buyers, track fraudulent return attempts, and automatically escalate high-risk transactions for manual review.

Suspicious Buyer Identification: Tracks buyer behavior patterns and flags accounts with multiple returns or unusual activity
Return Fraud Detection: Identifies switched items, fraudulent claims, and patterns indicating return abuse across platforms
Automated Escalation: Creates ClickUp tasks for high-risk cases with detailed fraud analysis and recommended actions

Implementation Approach

1

Order Flow Analysis

Map current processes and identify bottlenecks

2

Priority Ranking

Focus on highest-impact automations first

3

Phased Rollout

Deploy with minimal disruption to operations

4

Continuous Optimization

Monitor, measure, and enhance performance

Complete Fulfillment Solution

Under 40 SKUs? We'll Handle Everything

For businesses with under 40 SKUs, we offer complete order fulfillment services. We store, pack, and ship your orders, taking all distribution operations off your plate so you can focus on growing your business.

📦

Store

Secure warehouse storage for all your inventory

📝

Pack

Professional packaging with your brand standards

🚚

Ship

Fast, reliable shipping with tracking automation

Learn About Full Fulfillment

Ready to Transform Your Order Management?

Get the same order management automation that has transformed fulfillment operations for our clients.

Schedule Free Strategy Session View Success Stories